Your data belongs to you. This policy explains exactly what personal information 11pkr collects when you use the platform, why we collect it, how it's protected, and what rights you have over it.
A plain-language summary of the core privacy principles that govern how 11pkr handles the personal information of our Pakistani users.
All data transferred between your device and 11pkr is protected by SSL encryption. Account information and financial data are stored using industry-standard secure protocols — not plain text, not accessible to unauthorised parties.
11pkr collects personal data for specific, defined reasons — running your account, processing PKR transactions, preventing fraud, and improving the platform. We don't collect information without a clear reason and we don't hold it longer than necessary.
11pkr does not sell, rent or trade your personal information to third parties for marketing purposes. Your data stays within the 11pkr ecosystem except where sharing is necessary for payment processing, fraud prevention or legal compliance.
We collect what we need and nothing more. If a piece of information isn't required to operate your account, process your JazzCash deposit, verify your identity or keep the platform secure, we don't ask for it.
You can request to access the personal data we hold about you, ask for corrections, or request deletion of your account data subject to legal retention obligations. These rights are available to every 11pkr account holder — contact support to exercise them.
Financial transaction data — your JazzCash number, Easypaisa account, bank details — is handled through secure, encrypted channels. 11pkr does not store complete card numbers or mobile wallet PINs. Payment verification happens through the respective provider's own secure system.
This policy applies to all 11pkr account holders and visitors to the 11pkr website.
11pkr operates the online gaming and sports betting platform available at 11pkr.onl, serving players across Pakistan. This Privacy Policy explains how we collect, use, store and protect personal information provided by users who register an account, deposit or withdraw funds in PKR, place bets, play live casino or slot games, or simply browse the platform.
By registering an account and using 11pkr, you confirm that you have read this Privacy Policy and understand how your personal data is handled. If you do not agree with how we process personal data as described here, please do not create an account or use the platform.
This Privacy Policy should be read alongside the Terms and Conditions which govern your overall use of 11pkr. Both documents together form the full agreement between you and the platform.
Plain language commitment: This policy is written to be understood by real people, not just lawyers. If anything is unclear, contact 11pkr support — we'll explain it in plain terms.
11pkr collects personal information through different interactions with the platform. The types of data we collect depend on how you use the platform:
When you create a 11pkr account, we collect the information you provide during the registration process:
Before processing a withdrawal or as part of account verification, 11pkr may request:
Every deposit, withdrawal and in-platform transaction generates a record that we store. This includes the amount in PKR, the payment method used (JazzCash, Easypaisa, Raast, bank transfer or card), the date and time, and the transaction status. Bet history and game play records are also retained.
When you access 11pkr, our systems automatically collect certain technical information:
This technical data is used for security monitoring, fraud detection, platform performance optimisation and aggregated analytics. It is not used to personally profile individual users for advertising purposes.
The personal information collected by 11pkr is used for the following purposes:
| Purpose | Data Used | Why It's Necessary |
|---|---|---|
| Account creation & management | Name, mobile number, date of birth | Required to create and maintain your account |
| Processing PKR deposits | Payment account details, transaction records | Required to credit your balance correctly |
| Processing withdrawals | Identity data, payment destination details | Required to send funds to the correct account holder |
| Fraud prevention | Transaction history, IP address, device data | Protects users and the platform from fraudulent activity |
| Age verification | Date of birth, CNIC data | Ensures 11pkr is only used by adults 18 and above |
| Customer support | Account details, transaction history | Enables support team to assist with account queries |
| Platform improvement | Aggregated usage data (anonymised) | Helps us improve features and performance |
| Legal compliance | All categories as required | Where required by applicable law or lawful authority |
We do not use your personal data for automated individual profiling or for selling targeted advertising to third-party advertisers.
Because 11pkr handles real-money PKR transactions, payment security is particularly important to us. Here is exactly how financial data is managed on our platform:
Important: 11pkr will never ask for your JazzCash PIN, Easypaisa PIN, or mobile banking password through any channel — phone, message, email or live chat. If anyone contacts you claiming to be 11pkr and asks for these details, do not provide them and contact our support immediately.
11pkr does not sell, rent or trade your personal information to third parties. We share data only in the following limited circumstances:
To process your deposits and withdrawals, we share the minimum necessary payment information with the relevant payment provider — JazzCash, Easypaisa, Raast infrastructure, or the bank transfer network. Each of these providers operates under their own privacy and security standards.
Live casino games and slot titles on 11pkr are powered by third-party game providers. These providers receive anonymised session data necessary to operate the game but do not receive your full personal profile, CNIC data or payment details.
Where we have reasonable grounds to suspect fraudulent activity or illegal use of the platform, we may share relevant account and transaction data with fraud prevention services or, where legally required, with law enforcement authorities.
If 11pkr is required by a valid lawful order, court order or regulatory requirement to disclose personal data, we will comply with that requirement. Where permitted, we will attempt to notify you of such a disclosure request before providing the data.
No marketing data sales: Your 11pkr account data is never shared with or sold to advertisers, marketing companies or data brokers. We don't monetise your personal information through third-party data markets.
11pkr uses cookies and similar technologies to provide a functional and secure platform experience. Here's how they work on our site:
These are required for the platform to function. They maintain your login session so you don't have to re-authenticate with every page load, remember your language and display preferences, and keep your account session secure. These cannot be disabled without breaking core platform functionality.
We use privacy-respecting analytics to understand how users navigate the platform — which sections are most used, where users encounter difficulty, and how the mobile experience performs. This data is aggregated and anonymised — it doesn't identify you individually. Analytics help us make the platform better for Pakistani users over time.
Certain cookies are used for fraud detection and security monitoring — tracking session behaviour to identify unusual activity that may indicate an account has been compromised or that automated tools are being used.
Most mobile browsers on Android (which is what most 11pkr users use) allow you to manage cookie settings through the browser's privacy controls. Disabling essential cookies will affect platform functionality. Disabling analytics or security cookies may affect the quality of your experience or the platform's ability to protect your account.
11pkr retains your personal data for as long as your account is active and for a reasonable period thereafter, consistent with the following principles:
If you request deletion of your account and personal data, we will process that request in accordance with our retention obligations. Certain data may need to be retained for longer periods where required by law — we will inform you of this where relevant.
11pkr takes data security seriously. The measures we have in place to protect your personal information include:
No online platform can guarantee absolute security against all possible threats. If you believe your 11pkr account has been accessed without your permission, change your password immediately and contact support. We will investigate and take appropriate action.
As an 11pkr account holder, you have the following rights regarding your personal data:
You can request a copy of the personal data 11pkr holds about you. We will respond to verified access requests within a reasonable timeframe.
If any personal data we hold is inaccurate or incomplete, you have the right to request a correction. Basic details like your registered mobile number can typically be updated through your account settings directly.
You can request deletion of your personal data when it is no longer necessary for the purpose it was collected, subject to any legal retention obligations that require us to keep certain records.
You can object to certain processing of your personal data, including any use of your data for analytics or improvement purposes that goes beyond what is strictly necessary for operating your account.
Where technically feasible, you can request your personal data in a portable, commonly used format for transfer to another service.
How to exercise your rights: Contact 11pkr support with your request and account details. We will verify your identity before processing any data access, correction or deletion request to ensure the request is genuinely from the account holder.
11pkr is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is part of our account registration and withdrawal process precisely to prevent underage use of the platform.
If we discover or are notified that an account was created by someone under 18, we will immediately close the account, delete the associated personal data except where retention is required for fraud prevention purposes, and refuse any withdrawal from that account pending investigation.
Parents or guardians who believe a minor may have created an account on 11pkr should contact support immediately with details so we can investigate and act accordingly.
11pkr may update this Privacy Policy from time to time as the platform evolves, as new payment methods or features are introduced, or to reflect changes in applicable data protection requirements. The "last updated" date at the top of this page reflects when the current version was published.
For material changes that significantly affect how your data is used, we will make reasonable efforts to notify active account holders — for example through a notice on the platform or a message to your registered contact details. For minor clarifications, the updated policy will simply be published here.
Continued use of 11pkr after an updated Privacy Policy is published constitutes your acceptance of the revised terms. If you do not agree with changes to the policy, you should stop using the platform and request account closure.
If you have any questions about this Privacy Policy, want to understand how a specific piece of your data is used, or want to exercise any of your data rights, contact the 11pkr support team through your account's support section.
Please include "Privacy Request" in your message subject so your query is directed to the right team. We aim to respond to all privacy-related queries within a reasonable timeframe. For data access, correction or deletion requests, we will first verify your identity to ensure the request is genuinely from the account holder before taking any action.
Contact via support: Use the support contact available in your 11pkr account. Our team handles privacy queries Monday through Sunday. For urgent security concerns — such as suspected unauthorised access to your account — contact support immediately regardless of the time.
Register your account and start playing cricket betting, live casino, slots and bingo on 11pkr with PKR deposits via JazzCash, Easypaisa or your bank — knowing exactly how your data is handled.
18+ only. By registering you accept our Privacy Policy and Terms and Conditions.